- Safe and fast payment
- Wide choice of banks for customers
- No hidden fees
- Total or partial refund possible
- Personalized customer experience
Financial Process Exchange, referred to here as FPX, is a Malaysian-based payment method. It allows foreign customers to make online transactions using their banking credentials. The main banks in Malaysia (BNM, Central Bank of Malaysia...) are part of the PayNet Group which owns FPX. It is therefore one of the most used online payment methods in the country. When paying with FPX on your online store, customers are redirected to their bank interface to authorize it in 2 steps. The customer experience is therefore different for each person depending on their bank. Features: - Customer location: Malaysia - Default currency: Malaysian ringgit (MYR) - Payment Confirmation: Customer authentication - Payment methods: authenticated direct debit - Full / partial refund: yes / yes Please note: FPX payments can be refunded up to 60 days after the original payment. Refunds take approximately 1 week to process. You will be notified of the status of the refund as it is processed by FPX. Integration: - On the WiziShop e-commerce solution, the FPX payment method has been integrated with Stripe. To add it to your online store, go to your administration space.